This translation is provided for information purposes only; only the French version is legally binding.
Company name: TECHTRONIC
Legal form: SARL Unipersonnelle (single-member limited liability company)
Address: 676 Route de Beuzeville - 27210 Boulleville, France
Legal representative: Nicolas LEPRINCE
Publication director: Nicolas LEPRINCE
Telephone: +33 2 77 18 63 88
Website: www.techtronic.fr
The user of the website acknowledges having the skills and means necessary to access and use this site. The user also acknowledges having read this legal notice and undertakes to comply with it.
The user has a right of access, modification, rectification and deletion of the data concerning him or her (article 34 of the French "Informatique et Libertés" Act).
To exercise this right, the user may contact the Publication Director named above.
Any total or partial reproduction of this site by any process whatsoever, without the express authorisation of the operator of the website, is prohibited and would constitute an infringement punishable under articles L 335-2 et seq. of the French Intellectual Property Code.
The same applies to any databases appearing on the website, which are protected by the provisions of the Act of 11 July 1998 transposing into the Intellectual Property Code (CPI) the European directive of 11 March 1996 on the legal protection of databases.
The site's chat lets you communicate directly with the TECHTRONIC workshop. When you use it, we keep your messages, the contact details you choose to give us (name, telephone, email, vehicle), your IP address and the pages viewed during the conversation. The quotation request forms likewise keep the information entered.
This data is used solely to respond to your request and to follow up your case. It is neither sold nor transferred to third parties. Retention period: 3 years maximum after the last exchange.
In accordance with the General Data Protection Regulation (GDPR) and the French "Informatique et Libertés" Act, you have the right to access, rectify, object to and delete your data. To exercise this right, write to contact@techtronic.fr. You may also lodge a complaint with the CNIL (www.cnil.fr).
With your consent, the site uses Google Analytics cookies (audience measurement) and Google Ads cookies (measuring the effectiveness of our adverts). Without your consent, they are not set. The elements necessary for the site to work (chat, forms) do not require consent. Your choice is kept for 6 months; you can change it at any time: manage cookies.
These general terms and conditions apply to all offers from TECHTRONIC FR
676 route de Beuzeville 27210 Boulleville. Siret 82473073300030.
Offers are valid for one calendar month from their date of issue. After this period, TECHTRONIC FR reserves the right to refuse or to revise the lead time and the price. Prices are estimated on the basis of the number of hours; the price remains an estimate. If the price increases by more than 30% over the estimated price, the customer will be informed.
The quotation must be returned accepted and signed by the Customer with the words "bon pour exécution" (approved for execution). TECHTRONIC FR is entitled to refuse orders and may add special conditions to certain orders. All orders are firm and final. Quotations, offers and/or discounts do not automatically apply to subsequent orders. Any request to cancel an order must be made in writing. Costs incurred by TECHTRONIC FR must be paid by the customer (supplies or software ordered).
If, during a diagnostic test and bench simulation, none of the faults reported by the customer is found, TECHTRONIC FR will charge the customer €100 for the tests carried out and the administration costs. In this case, TECHTRONIC FR will provide no warranty regarding the diagnosis and the product. If the product entrusted to TECHTRONIC FR cannot be diagnosed, it will be returned to the customer without diagnosis or testing, and handling fees of €25 will be charged.
Prices are shown on the quotation. They are expressed in euros, excluding taxes, on the basis of the prices in force at the time of the order. TECHTRONIC FR is entitled to increase the agreed price during the performance of the work. This increase may apply in the event of an incorrect estimate in the quotation, an additional part to be replaced, or more time spent than forecast.
Invoices are payable in cash upon receipt (no dispatch or collection of goods is possible before full payment of the invoice). TECHTRONIC FR accepts payment by bank card, bank transfer and cash.
Lead times are given for information only. Under these conditions, TECHTRONIC FR cannot be held responsible for delays or for any disruption caused by failure to meet these lead times.
TECHTRONIC FR reserves the right not to carry out a service. If no work is carried out on the vehicle, TECHTRONIC FR cannot be held responsible for any immobilisation, operating loss, vehicle towing or any other damage.
If TECHTRONIC FR is unable to carry out the work or if the customer refuses to proceed with the repairs, the equipment left for repair on our premises will, at the customer's choice, be recycled by TECHTRONIC FR or returned to the customer upon written request. The customer must pay the return costs as well as the administrative and technical costs before the product is shipped or collected. In the absence of a written request from the Customer, the product will be considered definitively abandoned 3 months after its receipt. The equipment will be considered definitively abandoned in the case of products that are repaired, not repaired, paid for or not paid for, if the customer has not contacted us in writing within 3 months of the date of arrival of the product.
In the event of cancellation, shipping costs are borne by the customer, who also pays administration fees amounting to 10% of the purchase amount, with a minimum of €50.
The warranty covers the products on which TECHTRONIC FR has worked, within the limit of one year from the date of repair. The warranty will not be renewed when equipment is returned under warranty. The warranty is limited to the conditions described below. In order to assert their rights, the Customer must inform TECHTRONIC FR in writing of the fault encountered. TECHTRONIC FR must be notified of any anomaly by means of a written and detailed description within seven (7) days of delivery. After this period, the products will be deemed compliant.
Any defective equipment is returned at the Customer's expense and with the prior agreement of TECHTRONIC FR. The cost borne by TECHTRONIC FR may in no case exceed the amount paid for the service.
For a warranty claim to be accepted, a diagnostic report drawn up by a VAT-registered professional is mandatory. For a repaired product, this initial diagnostic report (before TECHTRONIC FR's work) must be supplied, together with the diagnostic report after the work.
The vehicle's original program is stored on our servers and we offer restoration to the original, within 5 years, at the request of the invoiced customer; after this period, the service will be charged at €200 incl. VAT.
The warranty becomes void in the following cases:
- We guarantee restoration to the original on simple request from the invoiced customer, on presentation of their invoice and identity card, for 5 years after the invoice date.
TECHTRONIC FR undertakes to do everything in its power to carry out its service.
In the event of a dispute, TECHTRONIC FR's liability will be limited to direct material damage.
The Customer may not hold TECHTRONIC FR responsible for any damage to equipment
under repair, such damage sometimes being inherent in carrying out a
maintenance operation. The Customer is fully aware of the damage that may be caused to
the equipment.
TECHTRONIC FR declares that it holds professional civil liability insurance with an insurance company. TECHTRONIC FR limits its liability resulting from the performance or non-performance of the obligations described in this contract to an amount equal to the cover limit defined by the policy in force on the date the contract was taken out.
"Consequently, the Customer waives any recourse against TECHTRONIC FR and its insurer beyond the limit of the insured sums and undertakes to have its insurer waive such recourse under the same conditions."
TECHTRONIC FR is not able to guarantee an exact diagnosis of the fault. It is possible that certain problems do not appear on the test bench: many factors such as vibrations and temperature variations cannot be simulated. The fault may not have occurred during the diagnosis. TECHTRONIC FR makes every effort to give the customer complete satisfaction, without any obligation of result.
TECHTRONIC FR is entitled, at its discretion, to suspend the performance of its obligations or to terminate the contract, in whole or in part, without further legal formality and without being required to pay any compensation.
These general terms and conditions of service are governed by French law. For any legal action, jurisdiction is conferred on the Commercial Court (Tribunal de Commerce) with jurisdiction over the registered office of TECHTRONIC FR, even in the event of multiple defendants, which is expressly accepted by the Customer.
Should any provision of these general terms and conditions of sale be deemed or declared illegal or unwritten by a court decision, the other provisions of these general terms and conditions of sale will remain fully in force.
TECHTRONIC FR will not be held responsible for items left in the vehicle.
Vehicles entrusted to the company may be used for development purposes on the test
bench or for road tests before, during and after repair, even outside working
hours. The test radius is limited to 20 km around the workshop.
The customer is notified by telephone or email that their vehicle is ready. If the customer does not collect their vehicle within 48 hours, storage fees are charged. For cars, a fee of €15 incl. VAT per 24 hours is payable, and €30 incl. VAT per 24 hours for vans. This applies to vehicles that are repaired, remapped or unrepairable, and to vehicles on which the customer or TECHTRONIC does not wish to carry out the repairs.
Delivery times and dates are given for information only, and any delays do not entitle the Customer to claim damages or to cancel orders. Likewise, TECHTRONIC FR is in no way responsible for delays in the delivery of mail or parcels, or for the loss of mail or parcels.
The customer may, at their choice, drop off and collect the equipment themselves or appoint a carrier. Products sent by the customer must be protected and packaged. In any event, products to be repaired travel at the customer's own risk. TECHTRONIC FR ships products with the carrier of its choice. Transport is also at the customer's own risk. If the equipment to be repaired is damaged on arrival at our premises compared with the description given before the repair request, an extra charge will be invoiced to the Customer. Likewise, if the product to be repaired is damaged on arrival and proves to be irreparable, no proceedings may be brought against TECHTRONIC FR.
For exchange units, the data contained in the unit supplied by the customer will be transferred to the unit supplied by TECHTRONIC FR. If for any reason it turns out that this data is corrupted, TECHTRONIC FR will not be responsible for the data supplied by the customer and no refund or revision of the product will be possible.
Some exchange products will need to be reprogrammed with a manufacturer diagnostic tool. In this case, all direct and indirect costs related to this operation will be borne by the customer.
The repair of certain products may alter their external appearance. The repair requires opening housings that were not designed to be opened. TECHTRONIC FR cannot be held responsible for any aesthetic inconvenience.
All files installed are and remain the property of TECHTRONIC FR. It is prohibited to modify, copy, pass on to a third party or sell them.
TECHTRONIC FR draws attention to the following points:
The vehicle's original program is stored on our servers and we offer restoration to the
original, within 5 years of the invoice date, at the request of the invoiced customer.
After the 5-year period, restoration to the original will be charged.
In the event of an update carried out at a dealership, the program may be erased; the modification will have to be redone
at a price of €200 incl. VAT (free on presentation of a manufacturer recall letter, except in special cases),
for a period of 5 years, at the request of the invoiced customer. After this period, the service will be charged at the current rate.
This applies once per invoice.
The work does not allow the vehicle to obtain a Crit'Air 1 sticker, as we do not supply
any document allowing the characteristics on the registration certificate to be changed.
Following the modifications made to the vehicle by the seller, the vehicle manufacturer may
refuse to grant the manufacturer's warranty from which the customer normally benefits.
Techtronic would in no case be responsible for this loss or for the manufacturer's refusal to intervene
on that basis.
Consequently, no compensation may be claimed from us if the manufacturer refuses to apply
the warranty.
It is advisable to inform your civil liability insurance company; failing this,
the insurer could refuse to provide cover or take recourse action against its
policyholder.
We also point out that such a declaration to the insurer may lead to a refusal of insurance
or an increase in premiums. In no case can Techtronic be held responsible for any
refusal of cover by the insurer or for a request for an additional premium.
On certain models, E85 conversion may reveal fuel pump weaknesses.
A worn pump may work perfectly well on petrol and show signs of weakness with
E85.
Starting may be less crisp on E85.
On certain models, some discomfort may be felt if the vehicle is driven immediately after the engine
is started.
Some engines require a longer warm-up time than on unleaded petrol, which may cause
misfires when cold.
Biofuel varies from one filling station to another and with the time of year, and the behaviour of the
vehicle may be affected.
Recommendations:
Regular replacement of the IRIDIUM spark plugs every 30,000/35,000 km depending on the vehicle
model.
Fill up with at least half a tank of SP95 unleaded every 8/10 fill-ups, or use a product
such as eco85+ (ethanol-specific injector cleaner) every 5,000/10,000 km depending on use.
